Recently stuck with “an unknown network error has occurred Instagram” when you’re trying to log in to your Instagram account? If yes, then you are welcome to this post.
In this tutorial, you are going to learn the 12 best tricks to fix Instagram error an unknown network error has occurred. So, read this article till the end…
What Is The Meaning Of An Unknown Error Occurred Instagram?
“Instagram says unknown network error has occurred” is an error message which you will see while trying to sign in or register in your Instagram account. Generally, the below-shown message indicates that there is an issue with your internet or Wi-Fi configurations.
Now, let’s check out some of the possible reasons of getting can’t login to Instagram an unknown network error has occurred.
Why Is My Instagram Saying Unknown Network Error?
You may get such kind of unknown network errors on Instagram either due to poor or weak network connection; virus attack or your IP address has been changed or conflicted.
Otherwise, it might happen that you have not clear the cache/unwanted files of your Instagram app due to which you got stuck in this error. This issue may also cause the corruption of App preferences.
So, below find out the effective solutions to troubleshoot this error.
How Do You Fix An Unknown Network Error On Instagram? [Perfect Way]
Let’s troubleshoot the “my Instagram says an unknown network error has occurred” error by using the professional recommended Android Repair Tool. This is one of the best repair software which can help to solve different kinds of errors or bugs.
I am advising you to use this tool because it can help you to get rid of various Android issues like WIFI stuck on obtaining IP address, unfortunately, the camera has stopped, Android 11 Bluetooth issues including Instagram Unknown Network Error. This program is very easy to use and always has a user-friendly interface.
So, you can download and install this amazing Android Repair Tool and can easily resolve “an unknown network error has occurred Instagram”.step-by-step guide.
Troubleshooting Ways To Fix An Unknown Network Error Has Occurred Instagram
- Option #1: Restart Your Android Device
- Option #2: Check The Internet Connection
- Option #3: Uninstall & Reinstall Your Instagram App
- Option #4: Update Your Instagram Application
- Option #5: Check The Date And Time Of Your Phone
- Option #6: Clear the Cache & Data Of The App
- Option #7: Make Storage Space On Your Device
- Option #8: Reset App Preferences
- Option #9: Check the Instagram Server
- Option #10: Reset the APN Settings
- Option #11: Perform Factory Reset On Android
Option #1: Restart Your Android Device
Restarting the device is one of the useful ways to solve this issue. This method will not only help you to solve this particular error but you can fix several types of minor bugs by restarting your phone.
So, firstly you should try this method to get rid of this issue. Let’s see how?
- Keep pressing the Power key until a menu appears on the screen
- Now, choose the Restart.
After restarting the device, you need to check whether the problem has been fixed or not.
Option #2: Check The Internet Connection to Fix Instagram An Unknown Network Error Has Occurred
This kind of error message usually occurs due to the poor or weak connection of the network. It’s quite possible that you’re having a bad internet connection or your network connection is not stable.
So, it’s not a bad idea to check out the internet or Wi-Fi connection. If all is ok, then simply move towards the next solution.
Option #3: Uninstall & Reinstall Your Instagram App
As the problem with your Instagram app, you should try to fix Instagram an unknown network error has occurred Android issue by reinstalling the app. It might happen that an application has some default in it due to which you are getting such an unknown security error.
Option #4: Update Your Instagram Application
Have you updated your Instagram app? If not then you need to do this immediately. There is a possibility that you are using an out-dated app, as a result of which you are getting this error.
So, you should try to fix this issue by updating your Instagram app to its latest version. Here are the required steps:
- Open your Google Play store.
- Make a tap on Menu (three horizontal lines) and choose My apps & games.
- Now, from the given list, find out the Instagram app
- Simply hit the Update button.
Once the app is updated open it and again try to login into it. If the issue is fixed then good, if not then try out another method.
Option #5: Check The Date And Time Of Your Phone
In few cases, it is observed that such kind of error appears due to the setup of the wrong date & Time. So, here you need to ensure that you’ve set the current date & time in your device.
How to setup the date & time on Android
- At first, open your Settings
- Then, go to General management.
- In the Settings, make a tap on Date & Time.
- Lastly, tap on Automatic in order to set the date and time automatically according to the detected time zone.
Option #6: Clear the Cache & Data Of The App
Clearing the cache and data of the Instagram app may help you to get rid of this particular issue. You need to follow the below-mentioned steps in order to clear the cache of the app.
- Go to the Settings app and choose Apps and Notifications
- Again, choose Instagram > Cache and storage.
- Now, tap on Clear Cache or Clear Storage.
Option #7: Make Storage Space On Your Device
It is possible that your device is not having enough internal space as a result of which this error occurs. So, you need to free up the storage by clearing your unwanted data.
These steps will help you to clear a storage of the phone:
Step 1: Open your Settings app and go to Applications >> Apps
Step 2: Then, choose the Instagram application from the app list
Step 3: Again, choose Storage >> Clear Storage option
Step 4: This time you’ll be asked to Delete/Clear your app data
Step 5: Hit OK.
Option #8: Reset The App Preferences
In case, the App Preferences is not configured correctly, the Instagram app an unknown network error has occurred message might trigger. So, here you need to reset the app preferences to defaults.
Follow the below instructions now:
- Open your Settings app and make a tap on the Applications >> Apps
- Now, click on the 3 Vertical Dots & choose the Reset App Preferences
- It will entirely remove app preferences from the Android device.
After that, restart your device now see if the Instagram error an unknown network error has occurred is fixed.
Option #9: Check the Instagram Server
If you are still unable to solve this issue then most probably the problem is related to your internet server. You may receive an unknown network error has occurred Instagram if your internet server is down.
In such a situation, you can’t do anything rather than waiting until the internet server is up. When your internet server starts working fine the problem will be resolved itself.
If you want to check your internet service whether the server is up or down, you can visit to a DownDetector website. If you find that the internet server is down then you need to wait until the server is up.
Option #10: Reset the APN Settings
APN which means Access Point Network is related to your carrier network settings of an internet. So, you need to ensure that you have reset your APN settings. Start following the below-given steps now:
- At first, launch Settings app on your phone.
- Then, make a tap on Wireless & Network >> Mobile Network.
- Choose the Access Point Names (APN) and again tap on the three-dot icon.
- Now, click on Reset to Defaults.
After performing all the steps restart your phone and open your Instagram app
Option #11: Perform Factory Reset On Android
If the above solutions fail to solve an error then there is no other option rather than performing a factory reset on your device. This method will surely help you to fix this issue but factory reset is supposed to wipe out everything from your device.
So, before executing the below-guided steps you must remember one thing, kindly save a backup of all your existing data in any safe place.
- Open your Settings app and search for Factory Reset Device option.
- Make a tap on General then Reset.
- Now, you need to choose an Erase All Content & Settings
- Wait for some time until the factory reset process is over
- After that go to your Google Play Store & download Instagram app
- Login to the personal Instagram account.
All is over, now you can easily access your Instagram without any error.
Time To Conclude
In the last section of this article, I would like to say only one thing, if you want to get rid of this annoying issue, you must try the above-discussed methods. I am damn sure, among all of them one will definitely help in your case.
However, the safest & quickest way to fix an unknown network error has occurred Instagram is – Android Repair Tool. This amazing software will help you to solve different types of issues.
Jennifer Fiona is a founder of recover-androiddata.com. She loves to write articles related to Android data recovery solutions, tips, tricks, and fixes for issues/errors. Apart from that, she loves to watch movies and play online games.