[7 Tricks] Fix “Sorry This Media File Doesn’t Exist On Your SD Card Or Internal Storage On Android
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[7 Tricks] Fix “Sorry This Media File Doesn’t Exist On Your SD Card Or Internal Storage On Android

ByJennifer Fiona

Jun 17, 2021
sorry-this-media-files-copy

Many Android phone users come across different kinds of errors in their daily life. One among such issues is – “Sorry this media file doesn’t exist on your SD card”.

If you’re also dealing with this error and thinking about how to fix this error, you just stop worrying. I know, it’s really frustrating to deal with this error.

Thus, I’ve decided to post this article to help you and other users who are struggling with this intolerable issue. Today, in this troubleshooting blog I am going to show you some of the workable practices on how to fix sorry this media file doesn’t exist on your SD card.

Let’s get started…

What Does Media File Doesn’t Exist On Your Internal Storage Mean?

Sorry this media file doesn’t exist on your SD card or internal storage means that either those files are deleted or corrupted.

Sometimes what just happens, when the users try to open their media files such as – pictures or videos on Whatsapp, sorry this media file does not exist on your internal storage error message flashes out on their screen.

sorry this media file does not exist on your internal storage

In order words, whenever you’re getting the “sorry this media file doesn’t exist WhatsApp” error, it means that the particular file you want to view doesn’t exist anymore.

How to Fix Sorry This Media File Doesn’t Exist On Your SD Card?

In this section, I’ll explain the seven best ways to fix Sorry, this media file doesn’t exist on your SD card using Android Repair software and manual ways too. Click out the below solutions right now:

#1: Restart Your Android Device

Firstly, you should try to fix sorry, this media file doesn’t exist on your internal storage error by simply restarting your Android phone by turning it off.

Start following these easy steps to fix this bug:

  • Switch off your Android phone and again turn it on.
  • Here, you need to wait until your phone reads all your existing files present on your memory card.
  • Now, you can access your media files as you want.

Sorry, this media file doesn't exist on your SD card

If you have already performed this method, but the error still persists then just check out the next method.

#2: Uninstall & Re-install Your WhatsApp to Fix Whatsapp Media File Doesn’t Exist

Let me tell you clear that Whatsapp used to back up all your messages as well as media files regularly.

Consequently, if you have lost your previously backup media files then you need to re-install your Whatsapp application by uninstalling it in order to restore the media files on WhatsApp.

Here are the required steps which you need to follow:

  • Uninstall your Whatsapp app from your Android phone
  • Again, re-install it from Google Play Store.

Sorry, this media file doesn't exist on your SD card

  • Here, you need to verify the phone number on which you’re using your WhatsApp
  • After doing this, Whatsapp will allow you to restore your personal data
  • Now, hit restore option in order to restore your Whatsapp media files.

whatsapp media file doesn't exist

Please Note – This method will work for you only if you’ve previously backed up your missing files of Whatsapp. In absence of backup, this solution will not work at all.

#3: Copy Your Missing Data to its Original WhatsApp Folder

Whenever you receive any media files such as pictures, videos, or audio in your WhatsApp, it gets automatically saved to the Gallery app under the WhatsApp folder by default.

Sorry, this media file doesn't exist on your SD card

Several times people move their media files to memory cards or any other locations to free up the phone’s space, they’ll not get those data in WhatsApp.

So, in order to troubleshoot sorry this media file doesn’t exist on your SD card or internal storage error, you’ve to copy your disappeared media files to their original WhatsApp folder (preciously existing folder) and try once again to open them.

Check whether the problem has been fixed or not, if it still persists then try out the next way to fix sorry this media file doesn’t exist on your internal storage WhatsApp.

#4: Scan Your SD Card To Fix “WhatsApp Sorry This Media File Doesn’t Exist On Your Internal Storage

Step 1: Connect the micro SD card to Windows PC using a card reader.

Step 2: After that, a Run window will open, there you need to type ‘cmd’ >> click on OK button.

command-prompt

Step 3: Now, you can see the Command Prompt window on your screen >> enter the ‘attrib -h -r -s/s/d f:\*.*’ command without including the single quotes.

whatsapp media file doesn't exist

Step 4: After completing these steps, remove the SD card from your System and again insert it on your Android device.

#5: Unmount & Again Mount Your SD Card To Repair WhatsApp Media File Doesn’t Exist

After trying the above two methods, if you are still unable to repair sorry this media file doesn’t exist on your SD card error then you should use this solution to get rid of this error.

For this purpose, you need to follow out the below-given instructions

  • On your Android phone, open Settings
  • Then, go to Storage.
  • After that, click on Unmount SD card

Sorry, this media file doesn't exist on your SD card

  • Now, just wait for sometime.
  • Next, tap on the Mount SD card.
  • Lastly, go to the File Manager & check your media files.

if this solution won’t help you to resolve “sorry this media file dient exist on your internat storage”, then try the next one.

#6: Remove The Write Protection from Your SD Card

You might get sorry, this media file appears to be missing error in Whatsapp error if your SD card is write-protected or whenever you try to access your pictures & videos.

Here, check out the below-given steps to remove the write protection to solve this issue.

  • Just connect your memory card to a PC.
  • Now, click on the Start
  • Then, search command/cmd.
  • After that, right-click on the Command Prompt search result & choose Run as administrator.

Run as administrator

  • Here, you need to type diskpart & click Enter.
  • Again, type attrib -h -r -s /s /d drive letter:\*.*( for example, attrib -h -r -s /s /d k:\*.* ) and hit Enter.

attrib -h -r -s /s /d

  • Lastly, type exit & click Enter.

Now, if still unable to access your media files, it simply means that your files are corrupt. In such a typical situation, you should take the help of any powerful third-party apps just like – Android Repair Tool.

#7: Fix File Doesn’t Exist Or Has Been Corrupted Using Android Repair Tool

When we are talking about the safe and secure way to fix any kind of error, the Android Repair Tool has been always proven the best option.

You can use this amazing software to fix file doesn’t exist or has been corrupted error.

This tool is not only capable of fixing this error but it has the ability to deal with different kinds of errors and bugs such as – Play Store not working, a black screen of death, Android system UI not working, No SIM card error, stuck in a boot loop & many more.

Don’t waste your precious time, just download & install this tool as quickly as you can. This program will scan your whole device and make the device error-free.

You know what; the best feature about this tool is that it is compatible with several devices. I am suggesting this software as it’s very easy to use and doesn’t require any technical skills.

Follow its step-by-step guide to solve how to fix sorry this media file does not exist on your internal storage easily.

Important Tips To Avoid ‘Sorry, This Media File Doesn’t Exist On Your SD Card’ Error 

Read out the below given the useful and helpful tips to avoid sorry this media file appears to be missing error in WhatsApp

  1. You must ensure that your memory card works properly and is not corrupt
  2. To save your media files on WhatsApp you need to ensure that there’s sufficient internal storage on your card.
  3. Check the SD card isn’t set to a read-only mode that allows you to save your WhatsApp files on a card.

FAQ [Frequently Asked Questions]

Why Whatsapp Cannot Download Media?

Sometimes, WhatsApp fails to download your media files if the network connection is weak or not stable. So, you must ensure that there should be a stable network connection as well as enough bandwidth in order to download your respective files.
But, if you find that the problem is not related to the network then you should check the network settings & disable the bandwidth restrictions.

How Do I Copy The Missing Media Files To The Original Whatsapp Folder?

As I’ve discussed above, whenever you receive any media files on WhatsApp, they get automatically saved into your Gallery app under Whatsapp folder by default. Check out the given steps now:

  • At first, turn off your Android phone.
  • Then, just turn it on
  • Wait until your phone read all your existing files on SD card.
  • Now, you can access your media files again.

Time to Conclude

No matter whatever the reason is, behind the occurrence of this error but the important thing is how to fix sorry this media file doesn’t exist on your SD card.

I’ve gathered 7 most useful fixes to solve sorry this media file doesn’t exist on your internal storage WhatsApp issue.

Apart from these manuals, you can also use the alternate best way that is – the Android Repair tool to resolve this problem. This software is mainly designed to deal with different kinds of errors.

So, you should also try to fix sorry this media file appears to be missing error in WhatsApp by using this helpful tool.

Thanks for reading this article!