6 Ways to Fix “Couldn’t Download Update” on Samsung

Samsung couldn’t download update issue occurs when trying to check for the newest software update. It mainly triggers due to insufficient storage space on the device or software glitches. Fortunately, you can fix this error message by restarting your Samsung device, checking the phone’s storage space, or using an advanced Android Reapir Tool.

There are some other fixes as well that can assist you to troubleshoot this problem. Thus, if you are also facing the “Couldn’t Download Update” error and want to get rid of it, read this article till the end.

Here, you will find 6 effective ways to resolve this error message successfully.

But before proceeding further, let’s take a look at one of the real user’s examples…

Practical Scenario:

Is anyone getting this message when trying to update their S22 Ultra OTA? I’ve always did updates OTA with no issues in 10+ years using Samsung. This is the first time I’m getting this message!?!? 


How To Fix Samsung Couldn’t Download Update Error?

Follow the below step-by-step methods to tackle the Samsung update problems 2022/2023.

Way 1- Force Restart Your Samsung Phone

The very first solution that I would like to suggest is to restart your Samsung device.

Most of the time, the phone refuses to install the newest software version due to software or hardware glitches. And restarting the phone can eventually solve minor as well as major glitches in the phone.

For this, you have to press a Power key for more than 20 seconds. Next, tap on Restart option.

Once your Samsung mobile is restarted successfully, now check if you can install the newest version without any error.

Way 2- Recommend Solution- Fix Couldn’t Download Update on Samsung Phone

Even after rebooting your Samsung phone, if the error still persists then you should go for the expert-recommended Android Repair Tool

It’s one of the best & advanced repairing software that can resolve all sorts of errors or glitches like, Android stuck on the boot loop, update failed to install, horizontal/vertical lines on the phone screen, black/blue screen of deathapps keep crashing, and many more.

The best thing about this software is- you can run this program without having any tech or advanced skills.

From now onwards, whenever you come across any errors or problems on your smartphone that can’t be solved using manual ways, you can go for this feature-loaded tool.

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So, just download and install this tool on your PC and follow its user guide to fix Samsung couldn’t download update problem.

Way 3- Check Samsung Device’s Storage

Since you are unable to install the newest software version so it is important to check for storage space on your phone.

It might possible that your smartphone is running into less storage which is why you can’t download the update.

Here’re the easy steps to check the storage space on your Samsung phone:

Step 1: First, Go to Settings > tap on the Storage option.

Step 2: There, you can see how much storage space available on your device and how much is used.

Way 4- Boot Your Samsung Mobile in A Safe Mode

Another effective solution that you can try to fix couldn’t download update Samsung S10/S20/S30 is to boot your device in a safe mode. This will disable all your third-party applications on your device & will help you to deal with this issue.

Thereby, if you want to boot your Samsung/Android device in safe mode, then try the below instructions carefully:

  • Firstly, press & hold the Power button on your Samsung phone until a power-off menu displays on the screen.
  • Then, press & hold a Power + Volume Down buttons simultaneously, to turn on the device.

  • At this time, tap on a Safe mode >> OK option.

Couldn't Download Update

  • This will boot your phone in a safe mode and will help you to upgrade your device OS.

Way 5- Perform a Factory Data Reset

If the above four solutions were unable to resolve this issue, then it is recommended to factory reset your phone. This will help you to return your Samsung phone/tablet to its default state.

Likewise, it will remove all your data that are saved within your Samsung phone as well as uninstall all the installed apps.

Follow the below steps to perform a factory reset on your phone:

  • On your Samsung phone, open the Settings app >> go to General Management.

General Management

  • Tap on Reset then Factory Data Reset

General Management

  • Now, follow the on-screen instructions & give positive responses to all the confirmation messages.
  • Once your phone gets factory reset, try to update your device OS to its newest version.

Way 6- Contact Carrier Support

Last but not the least, if none of the above DIY methods helped you to fix Samsung update problems then the last option left for you is to contact carrier support.

The experts will definitely help you to solve this problem in a hassle-free manner.

To Sum Up

When such an error occurs users find difficulty installing, uninstalling, or upgrading the device OS.

Nonetheless, after reading this article, you can easily be able to deal with the Samsung couldn’t download update problem.

Hopefully, the above-discussed fixes will assist you to troubleshoot this problem.

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