13 Working Ways To Fix Visual Voicemail Not Working On Android
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13 Working Ways To Fix Visual Voicemail Not Working On Android

ByJennifer Fiona

Dec 18, 2021
Visual Voicemail Not Working On Android

Read this article and learn how to fix Visual Voicemail not working on Android with ease.

Visual voicemail is one of the convenient applications which allow users to access their voicemail effortlessly. Using this app, you can read as well as listen to the messages and it supports both Android & iOS devices.

But, recently many Android users have experienced and reported about Visual Voicemail not working issue. They have even said that they’re unable to read/listen to the voicemails on their Android phone.

Therefore, today we are going to share some common reasons for Visual Voicemail not working Verizon along with its best fixes.

You can fix Visual Voicemail not working Android by clearing the cache of the Visual Voicemail app, checking your network connection, updating or reinstalling the Visual Voicemail app, and using the best Android Repair Tool.

Why Is Voicemail Not Working On Android Phone?

The visual voicemail app may stop working due to numerous reasons. Below we have shortlisted a few causes of this problem.

  • Due to poor/weak internet connection.
  • Outdated version of Android OS.
  • When your voicemail data gets corrupted.
  • Because of the app conflict.
  • Using the outdated version of the app.
  • Incompatibility between app and device.

As you have learned the major factors, now let’s move ahead to fix Visual Voicemail not working Android.

How To Fix Visual Voicemail Not Working On Android Phone?

Apply the below-listed methods in order to troubleshoot Visual Voicemail not working on Android.

Fix 1: Restart Your Smartphone

No doubt, restarting the device usually helps the users to solve the various kind of minor issues & bugs of the phone.

So, before trying any other complicated solutions, once you should restart your device. Doing this will close all the background running apps and refreshes your phone.

In order to restart your mobile, long-press on Power button then tap on Restart option among the various options.

Restart Your Android Device

Fix 2: Clear Cache & Data of the App

The next method that comes after restarting the device is – Clear cache & data of the app.

Follow these step by step guides to know how to do so:

Step 1: Visit your phone’s “Settings” menu from the app drawer.

Step 2: After that, scroll down & make a tap on the “Apps” option.

Step 3: Here, expand the app list or click on a “Visual Voicemail” application.

Step 4: Next, click on “Storage” tab then > “Clear Cache“.

Clear Cache

Step 5: Finally, go back & click on the “Manage Space” then hit the option “Clear All Data“.

If clearing the cache of the app doesn’t help you to fix Visual Voicemail stopped working on Android then proceed to the next method.

Fix 3: Check Your Network Connection

Most of the time, apps keep crashing or stop working issue happens due to network problems. Thus, if your Visual Voicemail app not working due to an unstable internet connection, checking the network connection can help you to tackle the situation.

Fix 4: Turn On & Off The Visual Voicemail App

Enabling and disabling the Visual Voicemail app is another useful way to deal with this problem. Many times, this kind of issue occurs due to small glitches on devices.

Here’s what you need to do:

Step 1: At first, open your Phone application on your Android device.

Step 2: Then, click on Menu (three-vertical dots) which is located at the upper-right corner of a screen.

Step 3: Now, you need to choose Settings.

Step 4: After that, make a tap on Voicemail that you’ll get under Call settings.

Step 5: At last, enable the Visual Voicemail app by simply tapping a toggle button.


Fix 5: Update Visual Voicemail app

Such kind of apps not working issues usually occurs due to the outdated version of the app. Maybe Visual Voicemail not working Samsung occurred due to an outdated version of the app.

Simply update it to the latest version which will provide you the new features as well as the bug fixes.

Follow these steps to know how to update the visual voicemail app

  • Open your Google Play Store app on your device
  • Then look for the Visual Voicemail app in the search box
  • If any update option is available besides the app then tap on the UPDATE.

Fix 6: Turn On & Off The Airplane Mode

Another useful technique you can try is to turn On & Off the Airplane mode. On the home screen of your phone, swipe down the notification panel and tap on Airplane/flight mode to enable this option. Now, wait for few seconds and again tap on the same option to disable the Airplane mode.

Visual Voicemail Not Working On Android

Fix 7: Update the Android OS

Just like apps, your Android phone OS also needs updates from time to time. If it’s not updated, you may experience different issues including Visual Voicemail not working on Android.

Follow the below-given steps to know how to update your Android OS: :

  • Access your phone’s Settings app
  • Afterward, tap on “Software Update” option. If your device needs an update then simply hit the download & install button to continue the process.

Fix voicemail Not Working On Android

  • Now, restart your device and check if the problem is solved or not.

Fix 8: Allow Background Data Usage

Another solution that you can try is to allow the Visual Voicemail background data usage. Here is how you can easily do so:

  • Unlock your device and navigate to the “Settings” menu
  • After that, move to “Applications” or find the option “More Settings” -> “App Manager
  • Here, you’ll get a bunch of the system apps that were downloaded to your Android device.
  • Now, scroll down and find the “Visual Voicemail” app.
  • Next, make a tap on the app and then > “Mobile Data
  • After doing so, toggle a switch to enable “Allow background data usage

Allow background data usage

Fix 9: Re-install Your Visual Voicemail App

According to several users, uninstalling and re-installing the problem-causing app usually helps to solve this kind of issue.

So, you may also try this method to get rid of my Visual Voicemail is not working Android.

Below directed steps will help you to know how to reinstall the Visual Voicemail App:

  • At first, you need to long-press on the Visual Voicemail app icon in order to install the app
  • Now, go to the Google Play Store app and look for the Visual Voicemail app
  • After that, tap on the Install button to complete the process.
  • At last, restart your Android device and again try to open an app to check whether the problem is fixed or not.

Fix 10: Deactivate The Call Forwarding

Well, if you’re still facing Verizon Visual Voicemail not working problem, then it is possible that you’ve activated the call forwarding on the line. In such a situation, disabling call forwarding can help you to solve it, follow the simple steps below.

  • Open “Phone” app then dial *73 & dial a number.
  • Then, wait for beeps & wait until call forwarding gets disabled.

Fix 11: Reset The Network Settings

Oftentimes, network connectivity for the particular apps might get corrupted and it can be easily fixed by resetting the network settings.

Check out the beneath instructions to know the process of resetting the network settings:

Step 1: Access your phone’s “Settings” app

Step 2: Then, move down and click on “System” or “General Management” option.

Step 3: Again, click on a “Reset” tab & then > “Reset Network Settings

reset network settings

Step 4: Now, confirm the reset process and the network settings will reset to their default.

Fix 12: Contact Carrier For Help

If none of the above approaches are useful for you, the last option left for you is to contact carrier for help. However, if there’s any fault, the carrier will investigate & solve the problem. Also, they will offer further support to setup & configure a voicemail message on your phone, if required.

Recommended Way: Fix Visual Voicemail Not Working On Android In Single Click

If you want a 100% safe, secure and risk-free way to solve Visual Voicemail not working on Android then you should try Android Repair Tool.

It’s specially designed to fix all kinds of issues such as – Media files doesn’t exist on SD card, Gallery has stopped, WhatsApp not working, Instagram not working on Android, and more.

So, quickly download this repair tool on your PC and resolve how to fix Visual Voicemail on Android with ease.

Follow the step-by-step guide of this software.

Time To Wrap Up

Visual voicemail not working Verizon is a common issue on Android and it can be easily fixed by trying some appropriate methods.

In this article, I have discussed some of the possible ways to fix visual voicemail keeps stopping on mobile. You only need to try out the given solutions one by one until the issue is fixed.

If you don’t want to go through the manuals then you can use the Android Repair tool to solve this problem.

I hope, you liked this post…!